Privacy policy

 

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how GoodHand ("we," "our," or "us") collects, uses, and protects personal information obtained from users ("you" or "your") of our website GOODHAND.in (the "Site") and related services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Goodhand. This policy is not applicable to any information collected offline or via channels other than this website.

1. Information We Collect
a) We may collect personal information about you directly from you, as well as automatically through your use of our Site. The types of personal information we may collect include:
b) Contact Information: Such as your name, email address, postal address, and phone number.
c) Account Information: Such as your username, password, and other identifiers used to access your account in the website.
d) Payment Information: Such as your billing address, company name.
e) Purchase History: Information about products you have purchased or considered purchasing.
f) Usage Information: Such as the pages you visit, the links you click, and other actions you take on our Site.
g) Location Information: such as your geographical location data, if you choose to provide it.
h) Any other personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information

 

2. How We Use Your Information

We may use the personal information we collect for various purposes, including:

a) To provide and improve our services, fulfil your orders, and process transactions.
b) To communicate with you about your orders, account, and inquiries.
c) Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
d) Develop new products, services, features, and functionality
e) To personalize your experience and deliver content and offers tailored to your interests.
f) To detect and prevent fraud, abuse, and security incidents.
g) To comply with legal obligations and enforce our policies.
h) Send you emails
i) For any other purpose disclosed to you at the time we collect your information or with your consent.
3. Log Files

Like many other websites, GoodHand.in utilizes log files. These files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is used for analyzing trends, administering the site, and gathering demographic information. It is not linked to any personally identifiable information.

4. Cookies

We may use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content and advertisements. You can choose to disable cookies through your browser settings, although this may affect your ability to access certain features of the website.

➔ Cookie Management

You can choose to disable cookies through your individual browser settings. To learn more detailed information about cookie management with specific web browsers, please visit the respective websites of your browser providers.

5. Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are utilized in their respective advertisements and links that appear on GOODHAND.in. These technologies are sent directly to users' browsers and automatically receive your IP address when this occurs. The purpose of these technologies is to measure the effectiveness of advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Any personal information processed by third-party advertisers will be processed in accordance with the privacy policy of each such third-party advertiser and we recommend that you consult the respective privacy policies. It may include their practices and instructions on how to opt-out of certain options.

Please note that GOODHAND.in has no access to or control over these cookies that are used by third-party advertisers. You can choose to disable cookies through your individual browser options

6. Third Party Privacy Policies

GOODHAND.in's Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party services for more detailed information. These third-party services may include advertising partners, analytics providers, or other external parties whose technologies are integrated into our website.

Please review the privacy policies of these third-party services to understand how they collect, use, and protect your information when you interact with GOODHAND.in. These policies may also provide instructions on how to opt-out of certain tracking options if desired.

7. Sharing of Information

We may share personal information with third parties for the following purposes:

A) Service Providers: We may share information with third-party service providers who assist us in operating our Site, processing payments, fulfilling orders, and other business functions.
B) Business Partners: We may share information with our affiliates and business partners for marketing and promotional purposes.
C) Legal Compliance: We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
D) Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

 

8. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us

9. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. YOUR RIGHTS AND CHOICES

When we process Data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of GOODHAND as described in this Privacy Policy.

Depending on Data Protection Laws are applicable to you, you may have the right or choice to:
• opt out of some collection or uses of your Data, including the use of cookies, pixels and similar technologies and the use of your Data for marketing purposes.
• access your Data, rectify it, restrict or object to its processing, or request its deletion or anonymization.
• change or edit information submitted to us.
• receive the Data you provided to us to transmit it to another company.
• withdraw any consent provided or alter your preferences.
• where applicable, lodge a complaint with your supervisory authority.

You may submit a request as described in the “Contact Us” section below. We will not charge you for any request. Where we are legally permitted to do so, we may refuse your request.  If we refuse your request, we will tell you the reasons why.
You may write to us for the following rights in relation to your Data: 

a. Right to Correction - the right to have your Data rectified if it is inaccurate or incomplete.
b. Right to request deletion- the right to request that we delete or remove your Data from our systems.
c. Right to Withdraw Consent – the right to withdraw your consent provided earlier.

For information about managing your Data and promotional communications, please connect with us by accessing this link - https://goodhand.in/pages/contact

It is important that the Data we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold it.

> In Nutshell You may update, correct, or delete certain personal information by accessing your account settings or contacting us directly. You may also opt out of receiving marketing communications from us by following the instructions provided in those communications. 
> At GOODHAND.in, we offer all users the option to opt out of receiving non-essential (promotional, marketing-related) communications after registering an account. If you prefer not to receive promotional communications from us, you can unsubscribe by clicking the 'unsubscribe' link in any promotional email you receive.
 
11. ConsentBy accessing or using our Platform, or by providing your personal information to us, you consent to the collection, use, storage, disclosure, and processing of your information, including sensitive personal information, as described in this Privacy Policy. If you provide us with personal information about other individuals, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

 

When you provide personal information on our Platform or through our partner platforms or affiliates, you consent to us (including our corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) contacting you via SMS, instant messaging apps, phone calls, and/or email for the purposes outlined in this Privacy Policy

You have the option to withdraw any consent you have previously provided by contacting us as mentioned under the head “Contact Us”. Please include “Withdrawal of consent for processing personal information” in the subject line of your communication. We will verify such requests before taking action. It's important to note that withdrawing consent will not apply retroactively and will be subject to the terms of this Privacy Policy, related terms of use, and applicable laws. If you withdraw your consent, we reserve the right to restrict or deny certain services where we deem such information necessary.

12. Data Security

We take reasonable measures to protect the confidentiality and security of your personal information. We implement appropriate technical and organizational measures to ensure the safety of personal data collected and processed by our website. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

13. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected information from a child under the age of 13, please contact us immediately.We also encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity

14. International Transfers

Your personal information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your jurisdiction.

15. Updates to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our Site. The revised version will be effective as of the date indicated. We encourage you to review this Privacy Policy periodically for any changes.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 7850811697

Good Hand, Shop No. 31, Bapu Bazaar, Jaipur, Rajasthan. Pin code 302003

Email: goodhandjaipur@gmail.com

Contact: 7850811697

By using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.